What is the pre sale program?
We launched our pre-sale program as a way to broaden our selection and offer customers early access to items before they arrive at our office. You're getting first dibs on hundreds of bags! 

Why does it take up to 15-20 days for my item to ship?
We estimate up to 20 days for shipment, taking in to consideration shipping times for the items to arrive to our office, and the time it takes our team to inspect and authenticate the item before getting it out the door to you. We do our absolute best to get the items to you as quickly as possible. You can always contact our customer service team for an update on your order shipment status.

Can I return a pre sale item?
Items marked as pre sale are Final Sale and cannot be returned. As soon as you place your order, we begin processing and arranging to have the item shipped to our office for inspection. Because of this, we cannot cancel pre-sale orders once they are placed.